How can I calculate the costs in the currency I use?
If ordering from outside of Europe the exchange rate will be calculated by your credit card company or bank on the day the order is charged to your account. It is possible to check the exchange rate on the internet using Yahoo Finance

Do you ship Internationally?
We offer shipment all around the world with UPS International. The shipment is made within the first 24 hours from the moment that we receive your order and payment. Shipment costs are calculated based on the dimensions and the weight of the order:

- Standard service: 4 days (Europe) / 7 days (USA and rest of the world)
- Express service: 1 day (Europe and USA East cost) / 2 days (USA West cost and rest of the world)

Can I order just one mask?
Yes, we accept retail orders for single items.

Am I a wholesale customer?
If you have a retail store or business or business identification number you qualify for wholesale prices.

Do you have special events packages?
Yes, our artisans are available to create special orders for customers based on the customers design ideas or themes for parties, dances, weddings, birthdays, business functions etc...

Are all your masks made in Venice?
Yes, our masks are all original pieces designed and created by our artisans in the traditional Venetian techniques.

Can the masks be worn?
Yes, all of our masks are designed to be worn and come attached with ribbons to tie the mask in place.

Can I place an order from a military base or APO?
No, unfortunately we are not able to ship your mask to a military base or an APO address all around the world.

Do you ship internationally?
We offer shipment all around the world with UPS International. The shipment is made within the first 24 hours from the moment that we receive your order and payment. Shipment costs are calculated based on the dimensions and the weight of the order:

- Standard service: 4 days (Europe) / 7 days (USA and rest of the world)
- Express service: 1 day (Europe and USA East cost) / 2 days (USA West cost and rest of the world)

There are some exceptions.
- We are not able to ship your mask to a military base or an APO address all around the world.
- If you live in Russia and you would like to place and order, to receive the masks with UPS International or with the Mail we need a VAT number and a business address. Unfortunately we are not able to ship to a private address in Russia.